Nodal Officer:
Name: Dwarka Gattani
Email Id: dwarka@flexipayment.in
Phone No.: +919167832347
Our Lending Partners:
Levels
Level 1
Contact Person/Team
Customer Service team
Mode through which the customer may connect
Email – Customer can write to us at customercare@ugrocapital.com
Telephone – Customer can call us on toll free number: 1800-202-8476
Levels
Level 2
Contact Person/Team
Grievance Redressal Officer (GRO)
GRO Name: Mr. Satish Kumar
Mode through which the customer may connect
If the grievance is not resolved within 7 working days from the date of receipt of consumer disputes, the customer can escalate the grievance with GRO through below modes:
Email – Customer can write to us at grievance@ugrocapital.com
Telephone – Customer can call us on 022 6826 9135 (Telephone lines are open on Monday to Friday from 9:30 AM to 6:00 PM)
